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Conversational IntelligenceAvaamo

AI-driven platform to analyze and optimize enterprise conversations for better engagement and outcomes.

Product details

Just Ask…

Go beyond dashboards. Ask questions naturally and get real-time answers powered by your customer conversations, systems of record, and dynamic visualizations.

Not a dashboard. A conversation with your data. Competitors offer analytics with fixed dashboards. We offer a dynamic, conversational interface that adapts in real-time, unlocking insights across contact center data that would otherwise stay hidden.

Features

Traditional analytics stop at static reports and limited drill-downs. Our Conversational Intelligence makes your data work for you—delivering instant, contextual insights no dashboard could ever show.

  • Realtime insights
  • Get answers to specific questions that traditional analytics dashboards can’t reveal. No more waiting for custom reports or digging through static charts.
  • Conversational interface
  • Empower non-technical people to get insights through natural conversation with your Virtual Assistant—no SQL or technical skills required.
  • Dynamic Visualizations
  • Every chart, graph, and report is built specifically for your question in real-time. No more one-size-fits-all dashboards that miss the nuances you need.
  • No siloed data
  • Unlike traditional dashboards, we tap into your complete data ecosystem—CRM, ticketing, chat logs, voice recordings, and more—for truly comprehensive insights.