Overview

Customer Experience Manager by Sabre enables airlines to provide travelers with a premium personalized experience. By leveraging an automated rules engine and near real-time data, airlines can execute a strong customer engagement strategy. This tool offers the flexibility and control necessary to tailor unique, individual journeys, delivering on the brand promise and building loyalty.

Features

Robust Business-Rules Engine

• Link customer data with real-time events to create tailored experiences across the travel journey. Automated Rules Engine
• Personalize offers, engage customers, and drive revenue at key points throughout the journey. Intuitive Interface
• Access a simple graphical interface that uses data patterns and conditions to create unique rules and specific actions that drive results. Extensive Data Diversity
• Leverage a wide variety of data elements, triggers, and fulfillment timings to create traveler experiences for your customers.

Benefits

• Enhanced Customer Experience: Provides a personalized, premium experience for travelers.
• Operational Efficiency: Streamlines customer engagement strategies with automated processes.
• Brand Loyalty: Builds loyalty by delivering on the brand promise through tailored customer journeys.