Looma by VINCI Facilities is a facilities management digital platform that centralizes site management tools and applications on a single interface. When integrated with Witco, occupants submit service requests and follow progress from Witco’s user-friendly interface, while facility teams manage preventive and corrective maintenance, service requests, and contract operations through Looma/CMMS back-office processes. This pairing streamlines workplace ticketing, incident handling, and operational follow-up across buildings and services.

Key Features

Centralized site management Unifies tools and applications in one interface for FM operations.

• Consolidates BMS/CMMS-connected processes for buildings.
• Reduces tool switching for managers and occupants.

Occupant-facing request submission and tracking Employees create and track technical and services requests.

• Issue tickets from a simple interface.
• Monitor progress and express satisfaction or request rework.

FM back-office processing and performance follow-up Facilities teams manage preventive maintenance and incidents.

• Operate FM contracts and follow incident-solving performance.
• Track preventive maintenance progress and outcomes.

BMS/CMMS ecosystem integration Connects with Witco to align space, maintenance, and environment data.

• Supports space utilization, occupancy analytics, and comfort monitoring.
• Helps optimize energy consumption and streamline operations.

Benefits

Improved occupant experience Simple ticketing and clear status visibility.

• One place to submit and follow requests.
• Feedback loop to signal satisfaction or reoperation needs.

Operational efficiency for FM teams End-to-end workflow from request to resolution.

• Preventive and corrective maintenance coordination.
• Centralized view of performance and contract operations.

Data-driven workplace optimization Leverage occupancy and environmental insights.

• Free up unused resources and optimize space use.
• Monitor comfort parameters to guide energy and service decisions.