Find the missing data you need at FNOL (first notice of loss) to help fill in the gaps with crucial supplemental claims information.

Are you filling in all the blanks in your claims?

Missing information is a common problem in claims. Some SIUs have to consult multiple data sources to fill the gaps. Some data sets and reports don’t add enough value to justify their purchase. And some claims departments struggle with saving time and money while effectively analyzing and investigating claims.

Get missing details to complete claims

Research Hub helps fill in the gaps with supplemental claims information from best-in-class sources.

Speed up claim review, resolution, and investigations

Research Hub seamlessly integrates with ClaimSearch®, so adjusters can save time by accessing vital information within a single platform instead of searching several sources.

Streamline claim investigations with combined searches

The toolkits feature combines the targeted data reports needed for researching a workers’ compensation claim to create a single, detailed report.

Make better SIU referrals

Adjusters can quickly find suspicious information about a claimant or service provider to make more detailed, accurate referrals to SIUs.

Find missing claim details faster

Incomplete, inaccurate claim information leads to longer cycle times, higher costs, and inefficient processes. Research Hub helps claims handlers and SIU professionals access missing information quickly so they can process claims faster and improve investigations.

Features and capabilities

Robust database of records

Research Hub offers more than 100 million federal, state, and county criminal and civil records, including Social Security numbers, dates of birth, AKAs, and more.

Quick analysis

Analyzes new claims by loss type, line of business, and other data points to identify data uniquely available data in Research Hub to help process the claim.

Identifying gaps in data

Provides suggestions for reports that you may be needed to fill in the most critical details, helping enable better decision-making