To engage fully with today’s empowered customers, you must effectively manage pricing contracts that frequently include provisions for claims-based reimbursements. The SAP Paybacks and Chargebacks application by Vistex helps you efficiently administer, model, report, and analyze contracts and chargeback agreements – while preventing errors and unwanted profit leakage.

• Help reduce overpayments
• Support the negotiation of contract terms and conditions
• Evaluate profitability of contract proposals to craft better deals
• Improve management of contract commitments

Key benefits

Create and manage promotion contracts

Manage the chargeback process cycle – from claim initiation and receipt through settlement and beyond.

Optimize operational efficiency

Help ensure that all parties – your suppliers, end customers, and company – are properly charged and compensated.

Streamline chargebacks processing

Minimize lost opportunities and manual errors with comprehensive claims management.

Key features

Billback management with an integrated solution

• Repair broken processes and prevent revenue leakage through accurate claim validation
• Provide real-time access to master, transactional, and financial data in SAP S/4HANA
• Gain valuable insights into program performance, spend, profitability, and ROI through powerful analytic functions

Integrated program management

• Enable users to propose, simulate, execute, and administer complex and variable agreements using sophisticated contract authoring tools and templates
• Support agreements with multiple distributors across the supply chain
• Manage memberships, partner funds, and discounts and automate deduction matching

Advanced analytics and key insights

• Carry out detailed revenue, cost, profitability, and program impact analysis
• Gain valuable insights into program and partner performance through robust reporting and advanced analytical tools
• Automate claim submission, validation, and settlement processes