CoreMedia's Call Management tool enhances customer support by streamlining call handling processes, ensuring efficient and personalized service.

CoreMedia's Email and SMS Marketing Campaigns tool enhances your outreach by delivering personalized, targeted messages, ensuring higher engagement and conversion rates.

All your media assets in a single, secure location with our built-in digital asset management tool. Search, find and share assets across the entire organization using customized keywords that make sense to you. 

CoreMedia's Call Transcription and AI Contact Classification tool enhances customer support by transcribing calls in real-time and categorizing interactions, ensuring efficient and accurate service.

Content management is a joy when functionality just works. Publish, repurpose and localize content across your digital channels. Visualize how your content will look with instant preview across devices and campaign scenarios.

CoreMedia's Live Chat tool enhances customer support by enabling real-time, personalized interactions, ensuring quick and effective resolution of queries.

CoreMedia's Next Best Recommendations tool enhances customer engagement by providing personalized product suggestions, ensuring a seamless and satisfying shopping experience.

CoreMedia's Social Messaging tool enhances your communication strategy by enabling personalized, real-time interactions across various social media platforms.

CoreMedia's AI-Powered CMS leverages artificial intelligence to enhance content creation, personalization, and delivery, ensuring a seamless and engaging user experience.

The freedom to innovate with hybrid headless architecture. Fully accessible code and over 150 pre-built connectors give developers the freedom to adapt and customize our DXP to create the perfect toolkit for you. 

Free your teams to deliver tasks instead of chasing them. Foster collaboration, reduce duplicated effort and feel free to create, safe in the knowledge that intelligent workflows ensure content is on brand, compliant and ready to go. 

CoreMedia's Personalized Experiences Journeys tool enhances customer engagement by delivering tailored content and experiences across various touchpoints, ensuring a seamless journey.

CoreMedia's Personalization Optimization tool enhances user engagement by delivering tailored content and experiences, ensuring each interaction is relevant and impactful.

Turn customer data into actionable insights and engage your audience across channels, in a smooth and unified conversation.

Delight customers with seamless experiences across every touchpoint. Create omnichannel campaigns at speed. Integrate commerce and pull in customer and product data from CRM and PIM systems. Hyper-personalize with advanced AI tools.

CoreMedia's AI Agent Assistant enhances customer support by providing real-time, AI-driven assistance to agents, ensuring efficient and accurate service.

CoreMedia's Smart Windows tool enhances customer interactions by providing real-time, personalized content on digital displays, ensuring an engaging and dynamic experience.

CoreMedia's Trusted CMS Security ensures your content management system is protected with advanced security features, safeguarding your data and maintaining compliance.

Trigger content to auto publish based on customer behaviors. Highlight channels, devices, regions and locations. Automate conversion follow-ups to keep customers moving through the buying journey in ways that work for them.

CoreMedia's Real-Time Conversations Touchpoints enhance customer engagement by providing personalized, real-time interactions across various communication channels.

Lighten your workload by integrating your third-party AI and CRM tools with our intuitive content management system. 

CoreMedia's Video Call for Shopping and Support tool enhances customer interactions by providing real-time, personalized video assistance, ensuring a seamless and engaging experience.

CoreMedia's Click2Call, Inbound & Outbound Calls tool enhances customer communication by enabling seamless inbound and outbound calls directly from your website, ensuring efficient and personalized support.

CoreMedia's AI-Powered CMS leverages artificial intelligence to enhance content creation, personalization, and delivery, ensuring a seamless and engaging user experience.

Leverage your customer data to create unique, relevant experiences that keep customers coming back for more.

Localize content across your global web estate. Custom workflows manage your translations. Update and sync market locations automatically. Highlight regional differences to be sure your content hits the mark, wherever in the world it’s published.

CoreMedia's Conversational Bots tool enhances customer interactions by providing real-time, automated support through chatbots and voicebots, ensuring efficient and personalized service.

CoreMedia's A/B and Multivariate Testing tool optimizes your content strategy by testing different variations, ensuring the most effective approach for user engagement.

Built-in SAP connectors to effortlessly merge your content and commerce within a single platform. Integrate live product data with engaging, shoppable content. Connect your commerce with SAP.

Rich personalized buying journeys combine live product info with omnichannel content. Create immersive, shoppable content. Target customers with tailored conversion messages. Plan, execute and optimize commerce campaigns at a global scale.

Out-of-the-box connectors make it easy for developers to integrate your Salesforce tools. Import your segmentation and persona models. Connect product inventory and automate stock and price updates. Connect the buying journey with Salesforce Commerce.