Impel’s end-to-end platform combines the industry’s leading generative conversational AI technology with best-of-breed applications for digital merchandising, communication and imaging. It’s always-on technology that engages, educates and influences shoppers at every touchpoint, from the first click to after the sale.

Service AI combines data-driven lifecycle marketing with conversational AI to engage, convert, and retain more customers across the entire ownership journey.

The most cost-effective way to add full-motion video merchandising and virtual test drives to your vehicle listings.

360 WalkArounds® create jaw-dropping online experiences for your shoppers. Put shoppers in the driver’s seat and transform online browsing into an interactive experience they’ll never forget.

Hyper-personalized, nuanced conversations. More appointments and conversions. Enhanced team productivity. Meet the industry’s most powerful generative conversational AI platform.

Eliminate showroom and delivery surprises by communicating vehicle blemishes with full transparency. Damage Tagging is an automated, easy-to-use solution for dealers and wholesalers to visually communicate vehicle defects directly on the VDP. By helping prospective buyers understand the true condition of a vehicle before they ever arrive on your lot, you’ll build shopper trust and eliminate hidden surprises that create dissatisfaction.

Turn shoppers into buyers with the auto industry’s most advanced generative AI chat solution. AI-powered web chat that delivers a better customer experience and better business results. Trade your chatbot for next-generation, AI-powered chat that's purpose-built for auto retail.

A revolutionary way to showcase each vehicle’s most valuable features throughout your VDPs. Feature Tour embeds carefully curated, VIN-specific videos, images, and explainer content everywhere shoppers interact with feature information on your VDPs, highlighting and articulating the key feature of every vehicle.

Impel’s Capture App enables anyone to capture consistent images and create professional-quality 360º WalkArounds.

The industry’s most effective imaging solution for new vehicle inventory. Custom photos are critical to driving VDP engagement, but achieving 100% coverage on new vehicles is time-consuming and expensive. Image Cloning solves these challenges by enabling dealers to shoot once and reuse images and 360° WalkArounds hundreds of times.

Maximize Customer Retention with Marketing AI. Unlock the power of your data with intelligent outreach at every stage of the customer lifecycle.

Proprietary data that makes your marketing investments go further. By enabling digital experiences tailored to individual shopper preferences, dealers no longer need to rely on generic “one size fits all” marketing communications. It’s the key to keeping shoppers and customers coming back for more.

A better way to merchandise vehicle protection and insurance products. F&I Advantage – a simple but effective approach to educating consumers BEFORE they ever arrive at your dealership.

Automotive AI Photo Enhancement for Dealerships. Computer Vision AI that transforms vehicle photos into consistent, studio-quality images across your entire website.

Enterprise Developer Cloud enables seamless integration of Impel’s merchandising tech into any digital experience with powerful APIs and dev tools.